Understanding Our Commitment to Your Privacy

At Good Scents Shop, we prioritize your privacy and are committed to safeguarding your personal information. Discover how we protect your data and ensure a secure shopping experience.

Privacy Policy for The Good Scents Shop, LLC

Effective Date: April 2, 2025

At The Good Scents Shop, LLC (“we,” “our,” “us”), your privacy is of paramount importance. Operating from Austin, Texas, we are dedicated to safeguarding the personal information of our customers (“you,” “your”). This Privacy Policy outlines our practices concerning the collection, use, and protection of your personal data, in accordance with the Texas Data Privacy and Security Act (TDPSA) and other applicable laws.

1. Information We Collect

We collect various categories of personal data to enhance your shopping experience:

• Personal Identifiers: Name, email address, phone number, and shipping/billing addresses.​

• Payment Information: Credit/debit card details and billing information.​

• Account Credentials: Username and password for account creation.​

• Transaction Details: Purchase history and order details.​

• Device and Usage Information: IP address, browser type, and browsing behavior on our website.​

• Sensitive Personal Data: We do not collect sensitive personal data as defined by the TDPSA.

2. Purpose of Data Processing

Your personal data is utilized for the following purposes:

• Order Fulfillment: Processing and delivering your purchases.​

• Customer Support: Addressing inquiries and providing assistance.

• Marketing Communications: Sending promotional materials, subject to your preferences.

• Website Improvement: Enhancing our website’s functionality and user experience.​

• Legal Compliance: Adhering to legal obligations and responding to lawful requests.​

3. Consumer Rights

Under the TDPSA, you have the right to:

• Access: Confirm whether we process your personal data and access such data.​

• Correction: Request corrections to inaccuracies in your personal data.​

• Deletion: Request deletion of your personal data, subject to certain exceptions.​

• Data Portability: Obtain a copy of your data in a portable format.​

• Opt-Out: Opt out of the processing of your data for targeted advertising, sale, or profiling.​

To exercise these rights, please contact us using the information provided below. We will respond to your request without undue delay, and within 45 days as mandated by the TDPSA.

4. Data Sharing with Third Parties

We may share your personal data with:

• Service Providers: Third-party vendors assisting in operations such as payment processing and order fulfillment.​

• Legal Obligations: Authorities or entities when required by law or to protect our rights.​

We do not sell your personal data to third parties.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal data against unauthorized access, alteration, disclosure, or destruction, as required by the TDPSA.

6. Retention and Disposal of Personal Data

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Upon expiration of the retention period, we will securely dispose of your personal data to render it unreadable or indecipherable, in accordance with Texas Business and Commerce Code § 521.052(b).

7. Use of Social Security Numbers

We do not require or collect Social Security Numbers from our customers. If this policy changes, we will update this section accordingly and ensure compliance with Texas Business and Commerce Code § 501.052.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through our website or other communication channels.

9. Contact Information

For questions or concerns about this Privacy Policy or our data practices, please contact us at:

The Good Scents Shop, LLC  Email: theGoodScentsShop@gmail.com Phone: (737) 808-3839

By engaging with our services, you acknowledge that you have read and understood this Privacy Policy.

At Good Scents Shop, we believe that privacy is a cornerstone of trust. Our dedication to non-toxic, plant-based products extends to how we handle your personal information. We ensure that your data is treated with the utmost care, aligning with our values of quiet luxury and minimalism. By choosing us, you can shop with confidence, knowing that your privacy is respected and protected.